Highly recommended

I have ordered from CERCII a number of times already.

Recently, however, I made a mistake when placing an order. All I had to do was reply to my order confirmation email to get in touch with customer service. I requested to have my order cancelled. Within five minutes, I received a response confirming that the cancellation had been processed, and within ten minutes, I received a follow-up confirmation email. The money was also back in my account immediately. 

I have never experienced anything like this before, truly excellent customer service! I would especially like to thank Lily, who helped me out!

Thank you, CERCII.

Excellent quality

Really excellent quality clothing. I just wish some items were cheaper but you get what you pay for. Very elegant, excellent materials and feels great to wear

Very professional!

Very satisfied with their professional way of working (approach and follow-up); friendly, accurate.

Positive experience

My experience with Cercii was positive as access to one on one contact with a costumer service representative was readily available.

Great quality

I’m really impressed with the brand’s great quality and fashionable clothes they look and feel fantastic! The delivery took a bit longer than expected, but I understand it was due to customs delays. When I encountered an issue, customer service was quick to respond and resolved everything immediately. Overall, a great shopping experience and I’ll definitely be buying again!

Nice products!

Nice products but slow delivery.

Beautiful quality and outstanding customer service!

I ordered a white top from Cercii and was absolutely delighted with the quality. It’s beautifully made, fully lined and looks gorgeous. I initially had a few concerns about the fit specifically length, but the customer service team were absolutely brilliant. They were friendly, professional and incredibly helpful, offering every assistance with a possible return and refund.

After giving it some more thought, I decided the top would look fabulous with high-waisted trousers, so I’m keeping it! It’s lovely to deal with a company that genuinely cares about its customers and goes out of its way to help.

Beautiful product, excellent quality and first-class customer service. I wouldn’t hesitate to recommend Cercii!

Beautiful

Bought two items; both beautiful, fab quality

Amazing quality of fabric & excellent customer service

The only reason I feel I can't give a 5 is that one of my orders appears to have slipped the system and vanished, but regarding my other orders, the email response is quick, the quality of the fur coats I have bought is amazing and other people have commented on the fabric as I have been trying them on to ask for opinions and this including the lining! 

I stumbled across this gem of an online boutique by accident and am really pleased I did!

Ordered two dresses both lovely quality…

Ordered two dresses both lovely quality and look the same as in the pictures. One just didn’t suit me so that’s going back. A bit of advice would be to add hook and eyes to the dresses. 

Both dresses were strapless with zips going up the back and I’d feel a lot more secure in the dresses if they had hook and eyes at the top of the zip. I like the dress enough to go and get one added but for £80 I shouldn’t have to. Add hook and eyes please, us ladies will thank you for it :)

A great experience

I had a great experience with this website. The item I purchased met my expectations with quality and fabric. Although there was a fault with the dress, Lily was outstanding in assisting me with the issue.

Good customer service

The item I bought was beautiful and great quality fabric, however the seam came apart whilst wearing which I was upset about. Lily was able to help me out straight away and was very understanding of my problem. Will order again in the future and would recommend :)

Great quality clothes

great quality clothes, I felt amazing in the dress that I ordered. My only critique would be that my refund is taking a while to come through.

Very good customer service

The costumer service was very good! They found a good solution for my problem. Good quality dresses☺️

Great quality products

Great quality products. Great with shipping. Marking down a star as I have had a few issues with refunds when needed to return. Overall love the brand.

Good quality dresses

Nice range of good quality dresses. My 3rd purchase!

Highly recommended!

I repeatedly purchase from Cercii. Their dresses are lovely and of really good quality, and always last a very long time. Only thing is delivery can take a bit longer, but I highly recommend.

Amazing quality and great customer service!

Dresses are amazing quality for the price and arrived quickly! Lily from customer care was amazing at helping me with my refunds.

The only thing I would say is that one of the dresses I ordered, the sleeve sat differently on me than it did on the model images on the site.

Other than that, first time buying from Cercii and overall had a great experience, would buy again!

Two dresses

Ordered two dresses for my anniversary. Great Quality.

Clothes were great quality

Clothes were great quality. Returns were easy and customer services happily sorted the issue I had with delivery. Will definitely use again.

Compliments!

I love the clothes. Good quality and fit. I have 7 dresses from them. Not had to return one yet. Size fits as per order sizing chart too. Always been complemented on the clothes.

Very good value

Good quality products very good value and delivered swiftly.Good value for money, I will definitely order again from this company in the future.

Great!

Other than one dress that’s been fault (I was dealt with in such a brilliant way and given a full refund) every other dress has been amazing! Fabulous quality and reasonable prices

The dress is amazing quality

The dress is amazing quality, super flattering! I feel confident and beautiful when wearing it.

Excellent customer service

Excellent customer service and quality clothing. I will suggest more unique styles

Dresses were lovely quality

dresses were lovely quality and any issues I had staff got back to me quickly

Always a good experience!

Always have a good experience when shopping at Cercii. All the clothes I’ve ordered have always been great quality and good fits. Customer service has responded quickly whenever I have got in contact.